Privacy Policy
Last updated: 2026/02/16
1. Information We Collect
We collect only information necessary to provide our services, including:
• Name
• Email address
• Phone number (optional)
• Booking details (location, date, bag type)
When you use our platform, we may automatically collect certain technical information, such as your IP address, device type, browser information, and usage behavior. This data is used to maintain service security and improve user experience.
2. How We Use Your Information
Your information is used to:
• Process bookings and payments
• Send booking confirmations and QR codes
• Provide customer support
• Improve our services
3. Payment Processing
Payments are securely processed by third-party providers such as Stripe or TapPay. The use of data by third-party service providers is governed by their respective privacy policies.
This service is not primarily intended for minors. If you are under the legal age, please use the service with the consent of a parent or legal guardian.
Drop2Go does not store your credit card details.
4. Data Sharing
We only share information with:
• Payment processors (for transactions)
• Partner shops (only booking details necessary for luggage storage)
• Email service providers (for booking emails)
We do not sell or rent your personal data.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
While we take reasonable measures to protect your information, we cannot guarantee absolute security of data transmission or storage.
6. Your Rights
You may request to:
• Access your personal data
• Correct inaccurate data
• Delete your data (unless required for legal or accounting purposes)
Contact us at support@usedrop2go.com.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page.