Terms & Conditions

Drop2Go is a platform that connects travelers with verified local partner shops that offer short-term luggage storage. Drop2Go does not operate warehouses and does not directly store luggage. All luggage is stored at independently operated partner locations.

By using Drop2Go, you agree to: • Provide accurate booking information • Follow the instructions of partner shops during check-in and pick-up • Collect your luggage within the booked time Late pick-ups may result in additional charges based on Drop2Go’s pricing policy.

The following items are not allowed to be stored: • Illegal or prohibited items • Dangerous goods, flammable materials, weapons • Perishable items, animals, or food that may leak or spoil • Cash, passports, jewelry, electronics, or other high-value items Drop2Go and partner shops reserve the right to refuse any item.

Each booking includes limited protection. • Compensation is based on the number of items registered in the reservation. • Drop2Go may provide compensation up to NT$10,000 per bag in case of loss or damage, following joint verification by Drop2Go and the partner shop. • Drop2Go is not responsible for normal wear, minor scratches, or pre-existing damage. • High-value items are stored at the traveler’s own risk. • Travelers are responsible for checking and removing all valuables before storage. Drop2Go shall not be liable for loss or damage caused by force majeure or factors not attributable to Drop2Go. Drop2Go is not responsible for any indirect or consequential damages beyond the scope mentioned above.

• Free cancellation is available before the scheduled drop-off time. Refunds may be subject to transaction or processing fees where applicable. • No refunds are issued once luggage has been checked in

Drop2Go acts solely as a booking and coordination platform. Partner shops are independent businesses and are not employees or agents of Drop2Go.

Drop2Go may update these terms at any time. Continued use of the service means you accept the updated terms.

For questions regarding these terms, contact us at: support@usedrop2go.com